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Closed-loop quality management systems: Are Czech companies ready?

dc.contributor.authorVykydal, David
dc.contributor.authorNenadál, Jaroslav
dc.date.accessioned2022-10-12T05:53:05Z
dc.date.available2022-10-12T05:53:05Z
dc.date.issued2022
dc.identifier.citationQuality Innovation Prosperity - Kvalita Inovácia Prosperita. 2022, vol. 26, issue 2, p. 72-87.cs
dc.identifier.issn1335-1745
dc.identifier.urihttp://hdl.handle.net/10084/148725
dc.description.abstractPurpose: The paper brings set of original information related to the next quality management systems development with regard to digitalisation and other features of new era. It proposes basic structure of closed-loop quality management systems (CLQMS) as a mixture of internal, external, horizontal and vertical loops. Methodology/Approach: Comparative literature analysis, standards' analysis, brainstorming, field research, interviews and design review were used. Findings: Information flows are counted as vital part of all advanced closed-loop quality management systems. Authors established definition of CLQMS. 209 of various requirements related to information exchange were discovered through study of ISO 9001:2015, IATF 16949:2016 and EFQM Model, version 2020. These requirements should create a basic platform for CLQMS establishing and development. Authors performed an empirical field research which. Confirmed that current readiness of Czech production companies for CLQMS implementation is insufficient, despite the automotive sector reaches a higher level of such readiness. Research Limitation/Implication: The field research was performed in time span accompanied by stern measures caused by COVID-19. The only English language literature resources were considered for a literature review. Originality/Value of paper: The paper brings original set of information, regarding to definition of the CLQMS, findings from special field research.cs
dc.language.isoencs
dc.publisherTechnická univerzita Košicecs
dc.relation.ispartofseriesQuality Innovation Prosperity - Kvalita Inovácia Prosperitacs
dc.relation.urihttps://doi.org/10.12776/QIP.V26I2.1710cs
dc.rights© 2022 by the authors. Submitted for possible open access publication under the terms and conditions of the Creative Commons Attribution (CC-BY) license.cs
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/cs
dc.subjectclosed-loop quality managementcs
dc.subjectquality 4.0cs
dc.subjectmanagement systemcs
dc.subjectfeedback loopcs
dc.titleClosed-loop quality management systems: Are Czech companies ready?cs
dc.typearticlecs
dc.identifier.doi10.12776/QIP.V26I2.1710
dc.rights.accessopenAccesscs
dc.type.versionpublishedVersioncs
dc.type.statusPeer-reviewedcs
dc.description.sourceWeb of Sciencecs
dc.description.volume26cs
dc.description.issue2cs
dc.description.lastpage87cs
dc.description.firstpage72cs
dc.identifier.wos000835313100005


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© 2022 by the authors. Submitted for possible open access publication under the terms and conditions of the Creative Commons Attribution (CC-BY) license.
Except where otherwise noted, this item's license is described as © 2022 by the authors. Submitted for possible open access publication under the terms and conditions of the Creative Commons Attribution (CC-BY) license.