| dc.contributor.author | Smutná, Jitka | |
| dc.contributor.author | Farana, Radim | |
| dc.date.accessioned | 2010-07-20T11:06:59Z | |
| dc.date.available | 2010-07-20T11:06:59Z | |
| dc.date.issued | 2010 | |
| dc.identifier.citation | Acta Montanistica Slovaca. 2010, roč. 15, č. 1, s. 54-57. | en |
| dc.identifier.issn | 1335-1788 | |
| dc.identifier.uri | http://hdl.handle.net/10084/78323 | |
| dc.description.abstract | This contribution aims to present the self-assessment system, developed at the Faculty of Mechanical Engineering VSB-TU
Ostrava during the application of Quality Management System [Farana 2008] and TQM System, based on the effective use of the EFQM
Excellence Model [Hutyra 2004] and compare it with the self evaluation process at the Queen Mary, University of London. Main parts
are questionnaires for students in different periods of the educational process. It sheds light on the instrument that aims to understand
the students' experience and to identify how much of the growth and development can be attributed to the quality university experience
that the institution provides for its students. | en |
| dc.language.iso | en | en |
| dc.publisher | Technická univerzita Košice | en |
| dc.relation.ispartofseries | Acta Montanistica Slovaca | en |
| dc.relation.uri | http://actamont.tuke.sk/pdf/2010/n1/11smutna.pdf | en |
| dc.subject | EFQM excellence model | en |
| dc.subject | total quality management | en |
| dc.subject | self assessment | en |
| dc.title | Understanding the quality concept in the higher education | en |
| dc.type | article | en |
| dc.identifier.location | Není ve fondu ÚK | en |
| dc.identifier.wos | 000279345600012 | |