Hodnocení výkonnosti čerpacích stanic pohonných hmot v Moravskoslezském kraji

Loading...
Thumbnail Image

Downloads

0

Date issued

Authors

Miksová, Šárka

Journal Title

Journal ISSN

Volume Title

Publisher

Vysoká škola báňská - Technická univerzita Ostrava

Location

Signature

Abstract

The diploma thesis is focuses on the issue performance of the petrol stations in the Moravian-Silesian Region. The aim of diploma thesis is to evaluate the performance of petrol stations and suggest measures to increase the current level of performance of petrol stations. Theoretical part is devoted to the definition of basic concepts and the selected analytical methods. In the practical part the theoretical basis are applied to a specific company. Based on established data I suggested provision to increase performance at the petrol station.

Description

Import 06/11/2014

Subject(s)

performance, customer satisfaction, Porter's five forces model, SWOT analysis

Citation