Zotavení po havárii poštovních služeb na bázi Microsoft Exchange

Abstract

This diploma thesis describes disaster recovery of an e-mail system after failure.

First part is dedicated to ITIL methodology and its recommendations for Service Continuity Management in context of ITSCM lifecycle, supplemented by description of e-mail service recovery that is based on Microsoft Exchange product.

Second, practical part is set in the model company that implemented Microsoft Exchange 2007. Risk analysis is conducted there and needed countermeasures are proposed for the highest risks. Analysis is used as a basis for composing Recovery Scenarios.

All scenarios from second part are tested in lab environment in the final part of this thesis.