Míra využití outsourcingu ve vybraných obcích

Abstract

The aim of this thesis is ulitization rate of outsourcing in the selected municipalities of the Olomouc region. The chosen problem I solved using the methodology of the questionnaire survey and the analysis of the obtained data. It was managed to get a sufficient number of samples and thus to confirm that the municipalities use outsourcing. The main contribution of this thesis is findig out that the level of outsourcing use in selected municipalities is very often. The major part of municipalities, which took part in questionnaire survey, make use of external suppliers for their activities. According to questionnaire survey results the most common outsourced activities are information technology, municipal waste and legal services. The municipalities use outsourcing because of a variety of reasons, the most common reason is access to the technology and human resources of external contractor. For each contractual relationship risks can arise. Another finding is that the most common risk is the quality of the provided services and the qualifications of the contractor's staff.