Využití ontologií v CRM systémech
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Authors
Heger, Jiří
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Vysoká škola báňská - Technická univerzita Ostrava
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Abstract
This thesis discusses design of module which will be used by current CRM solution. Design also supports ontology. The solution consists of the two following parts: proposal for processing and evaluation unstructured data, develop software for structured data processing.
Description
Import 26/06/2013
Subject(s)
ontology, semantic, RDF, social network, portal