Informační systémy Magistrátu města Ostravy

Abstract

Resume

This thesis deals with the analysis of information systems of the public administration and information systems in the Municipality of Ostrava City. The aim of the thesis was to evaluate the activities and services of information systems in the Municipality of Ostrava City.

In this thesis have been determined the hypotheses, which have been confirmed. In the first hypothesis, we have been dealing with the fact, if the Municipality of Ostrava City provides the business information systems and services mainly by the external company. This hypothesis has been confirmed. The second hypothesis, we have been investigated with was the fact, if the information technology services provided by the Municipality of Ostrava City are in the greatest rate for citizens - individuals. Also this hypothesis has been confirmed. In the thesis have been also determined the criteria, by which we came to the conclusions of the hypothesis. The criteria are as follows: the evaluation of information systems, what the content is, and what system the Municipality of Ostrava City uses and how they are provided.

In this thesis we came to the finding that information systems are provided from 96 % by the external outsourcing company and the information services are mostly used by citizens - individuals, namely from 43 %. The contribution of this thesis is the finding that the outsourcing company, used by the Municipality of Ostrava City for the management of information systems, is by 100 % owned by the Ostrava City. In this way controlled management seems to be ineffective. Although the profit is not in the public sector the primary aim.