Pokročilé aplikace v podnikové IP telefonii

Abstract

This work describes the possible solutions to the corporate phone system with regard to the importance and the possibility of additional applications. It also describes the specific solution used in the company ELCOM a.s. and shows suggestions for possible further extension. Part of the work is devoted to the possibility of connection and cooperation with the telephone system, email server and the CRM system. Component this work is the creation of virtual servers, along with installation accessories for better understanding of the features described.