Analýza spotřebitelského chování na trhu služeb mobilních operátorů

Loading...
Thumbnail Image

Downloads

12

Date issued

Authors

Křížová, Kamila

Journal Title

Journal ISSN

Volume Title

Publisher

Vysoká škola báňská - Technická univerzita Ostrava

Location

Signature

Abstract

Bachelor thesis focuses on consumer behaviour of students on the mobile operator market. It examines which mobile operator students use, for how long and if they are loyal. The bachelor thesis describes mobile operator selection factors and reference group influence. It contains satisfaction evaluation for selected mobile operator services.

Description

Import 04/07/2011

Subject(s)

consumer behaviour, mobile operator, reference group, satisfaction evaluation

Citation