Vliv systému motivace a odměňování na pracovní spokojenost a výkonnost zaměstnanců

Abstract

This diploma thesis focuses on the impact of motivation and reward systems on employee satisfaction and performance. The aim of the thesis was to analyze the current state of motivation and reward systems in a selected company and to propose measures for improvement based on the findings. The theoretical part defines key concepts, presents major motivation theories, and describes reward systems within human resource management. The practical part is based on quantitative research conducted through a questionnaire survey among employees of DHL Express (Czech Republic) s.r.o. The results indicate that employees positively evaluate interpersonal relationships and the overall working environment, while the reward and benefit system is perceived as only partially motivating. Based on these findings, specific recommendations were proposed, focusing on increasing the effectiveness of the motivation system, particularly through the individualization of benefits, improvement of internal communication, and strengthening the link between performance and rewards.