Automatická správa požadavků v softwarových firmách

Abstract

This master thesis shows solution for managing client's requests which want to change already bought software. Company ARTIO s.r.o uses project management system Redmine, which is unusable for complex management of requests. Whole process of contract requires a lots of manual work and costs lots of money in long-term use. This work analyze requirements and describe design of system which will make process of client's requirements automated and more effective. Implemented system provides solution for financial contribution of many clients on one request. This increases profit of company and also client's satisfaction. Redmine does not has any analytical tools informing management about state of projects. This is the reason why analytical tool which shows data in charts, and identifies tasks probably delayed in future is implemented. Delayed tasks must be identified as soon as possible because it cause financial loss.