Information and communication technology support successful application of process management in the company

Abstract

The author describes the efficient connection of process management together with information and communication technology (below ICT) in the company in this paper. Only companies able to react to the real-world impulses of the volatile environment of the global market and whose management will be able to manage the company at the same time can become successful. Process management supported by well design ICT is the tool that is able to help in such conditions where it is impossible to reach the necessary improvement within the existing process conditions. The modern ICT is the part of the every reengineering effort. The author has the practical experiences with implementation of process management system.