Rozvoj vybraného dodavatele za účelem dosažení definovaných zákaznických ukazatelů

Abstract

The thesis deals with an issue of partnership, main focus is to describe the aspekt of supplier development. It briefly evaluates possible approaches and selected quality tools that can be used. It summarizes the basic definitions and concepts for understanding those subjects. The practical part describes real application of the internal customer improvement methodology in order to ensure development of selected supplier with aim to meet customer requirements. For the purposes of this thesis, selected analyzes and data were used to define the course of the project as the final list of all activities would be too extensive.