Hodnocení spokojenosti zaměstnanců v neziskové organizaci

Abstract

This bachelor’s thesis focuses on the assessment of employee satisfaction in a selected non-profit organization, specifically TV Noe. The main aim of the thesis is to analyze the level of employee job satisfaction, identify the key factors that influence it, and propose recommendations to improve the work environment, motivation, and overall employee engagement based on the findings. The theoretical part defines the fundamental concepts related to employee satisfaction and motivation. It addresses internal and external factors of satisfaction, as well as the importance of organizational culture, work environment, and leadership style. The theoretical framework also includes selected motivation theories, namely Maslow’s hierarchy of needs, Herzberg’s two-factor theory, Adams’ equity theory, and Vroom’s expectancy theory, which serve as the basis for the subsequent analysis. The practical part focuses on the specific non-profit organization TV Noe. Using quantitative research conducted through a questionnaire survey, complemented by qualitative elements, the study examines employees’ attitudes toward key aspects of job satisfaction, such as working conditions, interpersonal relationships, communication, motivation, and opportunities for professional development. The collected data are subsequently processed using descriptive statistics and content analysis. Based on the results of the analysis, the main strengths and weaknesses of the organization’s work environment are identified. The conclusion presents specific recommendations for management aimed at increasing employee satisfaction, enhancing motivation, and improving the overall effectiveness of the organization. The thesis also highlights the specifics of the non-profit sector, where not only financial compensation but also the meaningfulness of work and alignment with the organization’s mission play a significant role.