Nové ICT trendy v bankovnictví

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Mikoláš, Martin

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Vysoká škola báňská - Technická univerzita Ostrava

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Abstract

This paper is focused on ICT innovation of banking industry in the Czech Republic. Firstly the term innovation is defined, then innovation lifecycle and lastly I also wrote about the classification of the innovation. Next there is a list of ICT solutions and new products introduced by Czech banks in 2013 and Q1 of 2014. This paper is focused mainly on the mobile technology area, but some chapters also contain inforation about other distribution channels and about their security. Practical part of this research analyse generation Y and how they feel about possible competitors of banks from another industries and about the banks themself. Results of the questionare were confirmed statisically and they were also compared against the another european researches. My reccomendation was divided into two main areas, firstly it was de-banking and the second ideas for improvement were focused on how can banks bring attention of young genereation to their offerings.

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Import 06/11/2014

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innovation, Bank, generation Y, de-banking, mobile technologies

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