Absolvování individuální odborné praxe

Abstract

This bachelor thesis reflects on my professional work experience while employed by the Banan Company headquartered in Ostrava. I was employed as an Application and Information Systems Development Manager, both usually of internal type. My duties also included technical support as a secondary responsibility. While holding the position of technical support I was promoted to the level of expert. I describe both the characteristic of the company and its classification, my troubleshooting assignments and how I personally benefited and how it influenced my professional career. The result of my evaluation and recommendations should lead to a functional approach to problem solutions that are beneficial to the company’s internal procedures and its clients. I worked closely with my colleagues at Banan while developing problem solving approaches throughout the company.