Procesní analýza interních předávek pro strojírenskou společnost

Abstract

For the creation this thesis was made possibility to cooperate with Ness Technologies. It is one of the major IT company to receive custom solutions internal handover of one engineering company. The aim of this thesis is to analyze the process of internal handovers. Identification and mapping of business processes should help facilitate decision-making and implementation of new solutions. The main task and objective of this thesis is posited to map processes related to internal handovers within the engineering company. Analysis of the current situation will subsequently endorsed the proposal, as these processes are simplified and speeded up. An additional objective will be to propose Ness Technologies, which direction to take when creating a new solution of internal handovers. Processes within the company have been successfully identified, described and illustrated with appropriate diagrams. It was found that the area of internal handovers has scope for simplification and acceleration. Original physical submission of documents for internal supply was replaced by a proposal for solving communication through the information system. It will not need to develop special software for the needs of internal handovers, but suffice to programmatically extend an existing Oracle applications. In the first part of this work has succeeded in creating a suitable theoretical basis for analysis and mapping process, which was easier practical application of methodologies on the other. The actual modeling was carried out in the ARIS Business Architect. Models in this program were created in very simple and intuitive way.