| dc.contributor.advisor | Ministr, Jan | cs |
| dc.contributor.author | Brtko, Marián | cs |
| dc.date.accessioned | 2015-11-04T08:49:47Z | |
| dc.date.available | 2015-11-04T08:49:47Z | |
| dc.date.issued | 2015 | cs |
| dc.identifier.other | OSD002 | cs |
| dc.identifier.uri | http://hdl.handle.net/10084/110658 | |
| dc.description | Import 04/11/2015 | cs |
| dc.description.abstract | Abstrakt
Cieľom diplomovej práce bola racionalizácia procesu riadenia incidentov na IBM Mainframe v IT firme. Práca sa postupne zaoberá jednotlivými prvkami a vysvetľuje základne pojmy z oblasti mainframov a tvorby incidentov na týchto systémoch.
Teoretická časť slúži k vysvetleniu základných pojmov z oblasti ITIL-u a IBM Mainframe. Následná praktická časť diplomovej práce najprv analyzuje súčasný stav vytvárania incidentov na systémoch IBM Mainframe, analýzu incidentov, u ktorých je možná optimalizácia a následná optimalizácia vybraného incidentu. V závere diplomovej práce je štatistické vyjadrenie optimalizácie a ekonomický prínos pre firmu. | cs |
| dc.description.abstract | Abstract
The aim of the diploma work was the rationalization process of incident management on IBM Mainframe at IT company. This work gradually deals with various elements and explains the basic concepts of the mainframe and the creation of incidents on those systems.
The theoretical section is to explain the basic concepts of ITIL-in and IBM Mainframe. Follow the practical part of the diploma work firstly analyzes the current situation of creating incidents on the IBM mainframe system, analysis of incidents in which it is possible to optimize and subsequent optimization of the selected incident. In the of the diploma work is a statistical statement optimization and economic benefits for the company. | en |
| dc.format.extent | 2491372 bytes | cs |
| dc.format.mimetype | application/pdf | cs |
| dc.language.iso | cs | cs |
| dc.publisher | Vysoká škola báňská - Technická univerzita Ostrava | cs |
| dc.subject | itil | cs |
| dc.subject | ibm | cs |
| dc.subject | mainframe | cs |
| dc.subject | proces | cs |
| dc.subject | automatizácia | cs |
| dc.subject | optimalizácia | cs |
| dc.subject | itil | en |
| dc.subject | ibm | en |
| dc.subject | mainframe | en |
| dc.subject | process | en |
| dc.subject | automatization | en |
| dc.subject | optimalization | en |
| dc.title | Racionalizace procesu řízení incidentů na IBM Mainframe v IT firmě | cs |
| dc.title.alternative | Incident Management Process Rationalization for the IBM Mainframe at the IT Company | en |
| dc.type | Diplomová práce | cs |
| dc.contributor.referee | Urbanec, Ludvík | cs |
| dc.date.accepted | 2015-05-29 | cs |
| dc.thesis.degree-name | Ing. | cs |
| dc.thesis.degree-level | Magisterský studijní program | cs |
| dc.thesis.degree-grantor | Vysoká škola báňská - Technická univerzita Ostrava. Ekonomická fakulta | cs |
| dc.description.department | 155 - Katedra aplikované informatiky | cs |
| dc.thesis.degree-program | Systémové inženýrství a informatika | cs |
| dc.thesis.degree-branch | Systémové inženýrství a informatika | cs |
| dc.description.result | velmi dobře | cs |
| dc.identifier.sender | S2751 | cs |
| dc.identifier.thesis | BRT012_EKF_N6209_6209T025_2015 | |
| dc.rights.access | openAccess | |