Návrh na zlepšení účetního procesu ve sdíleném centru služeb cestou automatizace

Abstract

The aim of the thesis is a proposal for improvement of the accounting process in a shared services center via automation. To fulfill the aim of the thesis, cause and effect analysis and Pareto analysis are used. In the first part of the thesis, there is a company and a shared services center characterised, where the process is performed. Subsequently, requirements for an accounting and forms of book-keeping are defined. Furthermore, the thesis includes methods of digitalization and automation of accounting, as well as a description of process analysis methodology. The analytical part of the thesis contains an analysis, focused on reaching targets of key performance indicators related to automation. Based on the results of the analysis, a proposal of improvements, leading to increase in the share of automatically processed documents, is recommended.