Dezinformace a fake news v krizovém řízení

Abstract

This diploma thesis deals with the impact of disinformation and so-called fake news on the activities of crisis staffs within public administration in the Czech Republic. The thesis focuses on the analysis of the effects of false and misleading information on decision-making processes, crisis communication, coordination of involved units, and public behaviour during emergencies. The theoretical part defines key concepts related to disinformation, describes the information environment during crisis situations, and places the issue within the context of hybrid threats and infodemic phenomena. It also includes an overview of approaches adopted by selected European Union countries and international organizations in addressing disinformation. The practical part proposes a set of measures aimed at improving information management by crisis staffs in environments affected by disinformation. It includes a proposed model for working with information and practical recommendations for effectively managing information threats. The aim of the thesis is to contribute to a better understanding of the impact of disinformation on crisis management and to propose practical measures to enhance the effectiveness of crisis staffs in public administration.