Efektivita systému interní komunikace ve vybrané firmě

Abstract

In my diploma thesis I focus on examine the level of effectiveness of internal communication through a questionnaire survey. The theoretical part describes the problem of internal communication, its effective functioning, possible problems in communication and ways of improvement. Then I focus on the characteristics of empirical research, its stage and a detailed description of the interrogation techniques. In the practical part I find the current status of internal communications in a particular company. I designed a questionnaire that evaluates the downward and upward communication. From information obtained I found, after analyzing and evaluating the results revealed some problem areas in communication. At these places, I focused on suggestion recommendations that will help to better and more efficient system on internal communication.