Možnosti snižování nákladů na nekvalitu ve výrobním podniku

Abstract

This thesis is focused on quality costs of manufacturing company PWO CZ. The theoretical models are defined in the first part of the work. The basic information about quality, quality management and quality costs are presented as well. The practical part of the thesis focuses on a description of a quality management system of the company and analysis of their quality costs. Further, based on the analysis, there are solved only the cost of internal and external defects and most costly projects. In the final part of the thesis there is solved the repeated complaint in the company to ensure the savings of present and future quality cost.