Srovnání nákupního prostředí podnikových prodejen pečiva

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Turoňová, Marie

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Vysoká škola báňská - Technická univerzita Ostrava

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Abstract

This thesis deals with shopping environment benchmarking of the corporate bakery shops. First part briefly describes bakery M&K and its corporate shops. Theoretical part defines shopping environment. The research was focus on analysis bakery shops of company M&K and their comparison. In the final part, there are recommendations that could improve the shopping environment of the bakery shops and make a contribution to increase the consumer satisfaction.

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Import 26/06/2013

Subject(s)

shopping environment, retailing, exterior, interior, assortment, sales support, personnel, customer, mystery shopping

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