Možnosti uplatnění principů normy ČSN EN ISO 9004 v podmínkách integrovaného systému managementu hutního podniku.

Abstract

The diploma thesis deals with the theme “Posibilities of Principles EN ISO 9004 Implementation in Conditions of Integrated Management System of Metallurgical Company”. The work is consisted of two parts. The first section describes the theoretical knowledge of quality management, its history and development stages, as well as individual concepts and principles of quality management. Finally, it describes the standard ISO 9004:2010, its structure and the various principles of this standard. In the second, practical part is an analysis of the current state of implementation of the principles of EN ISO 9004:2010, in order to find and suggest activities through which improvements will be achieved in the principles of ISO 9004 in an integrated management system of metallurgical corporation.