Hodnocení spokojenosti interních zákazníků
Loading...
Downloads
1
Date issued
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Vysoká škola báňská - Technická univerzita Ostrava
Location
Signature
Abstract
This bachelor´s thesis deals with internal customer satisfaction measuring in Siemens, s.r.o., odštěpný závod Elektromotory Frenštát. The aim is to design a method for customer satisfaction measuring.
Description
Subject(s)
internal customer, customer satisfaction, quality management, customer satisfaction measurement, customer requirement