Diagnostický expertní systém jako nástroj pro podporu zlepšování technologických procesů

Abstract

This dissertation focuses on design, modelling and development of a diagnostic expert system, which was implemented as a tool (named Capability Diagnostic) in FutureSME project (and web portal) as one of the tools for self-diagnostic of SMEs, where according to analysis of current state the output data were generated. These data were used for creation of an action plan, which serves as a list of improvements that need to be done to solve crucial processes of the company. After improvements in company processes were completed, a new diagnostic process was initiated and a comparison with previous results was performed. This tool was evaluated by companies partnering to the project as one of the most contributive results of the project. Design, modelling and development of the system were focused on general use of the diagnostic system for company processes and improvement support.