Stínování manažera

Abstract

In this thesis I focused on the topic of first level manager shadowing. This subject and its fundamental theory are defined in the first two parts of the thesis. Another aim is to describe the company Telefónica O2 Czech republic a.s. and the environment where the practical part of the thesis was undertaken. Chronological snapshots of the working day are used to describe a day's routine for the shadowed manager. Information is processed, sorted and analysed according to its type. The practical part concludes with details of potential improvement areas and proposes remedial measures and recommendations. Finally, the findings of the thesis are summarised and the overall contribution of the manager's work for the company is evaluated.