Možnosti benchmarkingu ve veřejné správě

Abstract

The aim of this thesis was on the basis of primary and secondary researches to define the possibilities and the benefits of benchmarking for local government at the Czech and Slovak cities. This aim was fulfilled in the practical part of the thesis and on the basis of all identified facts, the hypothesis was posible to confirm. This was confirmed by the fact that benchmarking is considered for the standard method of improving quality and performance in terms of Czech and Slovak cities. In conclusion of the thesis then all identified facts were summarized and proposed recommendations. In contrast the theoretical part of the thesis dealt with the characteristic of benchmarking, its origin and meaning, categories, cycle etc.