Státní dozor v oblasti ochrany spotřebitele

Abstract

The topic of this thesis is the state supervision in the field of consumer protection. The aim of this thesis is to analyze the process of inspection carried out by the Czech Trade Inspection Authority. Namely to evaluate the importance of these inspections in relation to consumer protection on the Czech market. First, in the theoretical part, the basic terms and the legal regulations and institutional arrangements for consumer protection are defined. The second part is devoted to a more detailed analysis of the inspection process, focusing on the rights and obligations of the inspectors. The corrective remedies following the performance of control are also described. The third part evaluates the results of inspections and reflects on the selected topics related to the mediation of the conclusion of contracts for the supply of energy, sampling and the issuance of the on-the-spot fines. This part also evaluates the activities of the Czech Trade Inspection Authority in the area of consumer protection based on the comparison of statistical data. It is stated that the very existence of legal framework regulating the rights and obligations of entities in consumer relations will not ensure their full compliance. Therefore it is expedient, that The Czech Trade Inspection Authority continues in these inspections.