Měření spokojenosti zákazníků divadla

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Authors

Vlček, Vladimír

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Vysoká škola báňská - Technická univerzita Ostrava

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Abstract

The aim of my bachelor thesis was to measure satisfaction of theatre-goers. I make my research in Theatre Šumperk. The research results show, that theatre-goers are less satisfied with repertoáre and buffet. Based on the data I have offered advice, which could increase satisfaction of theatre-goers.

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Import 04/07/2011

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Theatre, satisfaction, research, service, culture, art

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