Analýza spokojenosti obyvatel se službami obce
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Authors
Jurčová, Martina
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Vysoká škola báňská - Technická univerzita Ostrava
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Abstract
The aim of the thesis was to find out to which extent the people of Těmice are satisfied with the standard of public services in their hometown. To gain the necessary information marketing research in the form of a written questionnaire was carried out. The acquired information was processed and assessed and possible improvements to the public services were suggested.
Description
Import 29/09/2010
Subject(s)
satisfaction, questionnaire, marketing research, customer, respondent, microregion, services, measurement, marketing communication mix