Analýza kvality služeb reprografického centra

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Date issued

Authors

Píšová, Lenka

Journal Title

Journal ISSN

Volume Title

Publisher

Vysoká škola báňská - Technická univerzita Ostrava

Location

ÚK/Sklad diplomových prací

Signature

200901962

Abstract

The main aim of my diploma work was to analysed the quality of services offered by reprographic centre Copy Shop. There were proposed recommendation to increase quality, which will lead to major attendence.

Description

Import 01/09/2009

Subject(s)

quality, services, client, marketing research, staff

Citation