Optimizing of the Balanced Scorecard method for management of mining companies with the use of factor analysis

Abstract

The managers of information age companies cannot rely merely on data derived from past activities of the company and focus on improving existing processes. They need a frame for measuring values that result from strategic goals of the company, a tool, which is focusing on obtaining information about company's current success, as well as finding new driving forces to ensure the future competitiveness of the company. Strategic business performance measurement system the Balanced Scorecard (BSC) is a suitable tool for improving the competitiveness of industrial companies. During its implementation, however, there is a conflict of perception of the importance of individual goals and measurable characteristics in partial perspectives of the BSC and its actual enforcement of the various strategic objectives in companies. The aim of this article is to verify the accuracy of BSC settings in an environment of selected companies in the Moravian-Silesian region with the emphasis placed on mining companies with the help of multidimensional statistics - factor analysis. The research took place in 2015 in cooperation with managers from the Moravian-Silesian Region (MSR), and it was divided into two kinds of research - quantitative and qualitative.