Analýza a zefektivnění procesů na technickém oddělení

Abstract

The bachelor thesis deals with the analysis and streamlining of processes in the technical department. In the introduction the company Decathlon, for which this work was prepared, is presented. The analysis that will be performed at the cycling department and the ways in which they will be performed are specified. The implementation of the workday snapshot, the snapshot of the operation of completing and adjusting the bikes, conducting a questionnaire survey among employees and performing an analysis of bicycle sales are gradually described and evaluated. Analysis and measurements are summarized and evaluated at the end. Based on them, solutions to the identified problems are proposed. The proposed solutions are justified, described and ways of their implementation are suggested.